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New Barcode Portal Information

  Please contact your IT department before installation.

The Altec Cloud Connector tool links your printers to the Barcode Portal and makes sure the labels are always printed with the right settings for an optimal print result. To prepare your printer for the Barcode Portal, please follow the steps below. 

1 | Download Altec Cloud Connector

To print labels from the New Barcode Portal the Altec Cloud Connector needs to be installed. Click the button below to start the download.

Download Altec Cloud Connector V6

Browser needs to be restarted after package installation! FireFox-based browser must be closed (all open instances) before installing the Altec Cloud Connector.

MS Edge users must allow websocket connection to localhost! Open Internet Explorer, then click ⚙ (Gear Icon) ⇨ Internet Options ⇨ Security ⇨ Local Intranet ⇨ Sites ⇨ Uncheck the first checkbox

2 | Altec Cloud Connector installation

  1. Run the Altec Cloud Connector V6
  2. Click Next to run the installation
  3. When the installation is completed, click Finish

3 | Restart your computer

After you completed the steps above, restart your computer to complete the installation of the Altec Cloud Connector.

Check the system tray in your taskbar for a green Cloud Connector icon to see if the Cloud Connector is running. 

Need support?

Please get in touch with the Altec Support team via +31 78 615 2033, (available during 08:30 – 17:00 CET).

FAQ

After generating the labels, the label settings section will be displayed. Please make sure the correct settings are chosen from the dropdown menus before pressing the “Print labels” button.

Printer:
Select your printer

Printer type:
300dpi = TTP-343 Plus
600dpi = ATP-600 Pro

Label type:
Select the label that is loaded in the printer

1 | For ATP-600 Pro printers

The ASML logo should be pre-loaded on every Altec ATP-600 Pro printer. If this is not the case download the 600 dpi logo below and follow the steps below.

Download 600 dpi ASML logo 

1 | For TTP-343 printers

In order to print the ASML logo from the new barcode portal the ASML logo needs to be downloaded to the Altec TTP-343 Plus.

Download 300 dpi ASML logo

2 | Download TPM tool

To download the logo to your printer, you need to use the TPM tool.

Download TPM tool

3 | TPM tool

  1. Run the TPM tool.
  2. Select the printer(s) from the list
    If the printer is not visible in the list, try to set up a connection with a USB cable
  3. Go to File Manager
  4. In the File Type dropdown menu, select BMP
  5. Click Browse
  6. Browse to the ASML logo on your local drive
  7. Click Download
  8. To check if the download was successful, click Get. The file should now be visible in the box on the left.
  9. Close the pop-up, and then close the TPM tool.

4 | Test your printer

To test if the Cloud Connector is installed properly and the logo has been downloaded to the printer, please load the 55x10mm labels (4022.430.06461) in the printer.

  • To test your TTP-343 Plus printer use the “Test 300 DPI” button.
  • To test you ATP-600 Pro printer use the “Test 600 DPI” button.

Select your printer:

Test 300 DPITest 600 DPI

The Altec CloudConnector V4 can be downloaded via the button below. 

Download Altec Cloud Connector

Yes, both V4 and V6 can run simultaneously. However, we do recommend using the Altec Cloud Connector V6.

Go to the supplier portal and select Quality > BID – Barcode Identification.

  1. Turn the TTP-343 Plus off.
  2. Press and hold the feed button.
  3. Turn the TTP-343 Plus on.
  4. Wait for the LED to blink red twice.
  5. Release the feed button.
  6. The printer should begin feeding labels, until the calibration is complete.

After installing the Cloud Connector, your printers might nog correctly appear in your printer list. This often happens when your printer is installed as a network printer. You solve this problem by restarting the computer.

This printer is no longer supported.
Please contact ALTEC for a replacement printer.

If the warning for the Evaluation Mode of the Altec Cloud Connector continues to appear, you may need to clear your browser cache. For Chrome or Edge users, follow the steps below to clear your cache.

  1. Navigate to the ASML Portal page where you click “Print”
  2. Open the Inspection mode in your browser by pressing F12
  3. Right-click the reload icon at the top of the browser and select the “Clear cache and force reload” option